Spouse wanted a treadmill 3 years ago. After much shopping, we found
one nearest to
our needs, a Keys Fitness Discovery 420 treadmill, total cost was
$1086.41, not a cheap
one at that time. No complaint when their office in Garland, TX
replaced defective parts
after treadmill was delivered.
Published warranty states 10 years on motor. Our motor became very
noisy at 3 years
old. Contacted service department. After considerable communication,
replacement
motor was shipped and received. It was noted that REPLACEMENT MOTOR
WAS
NOT NEW.
HERE IS MY COMPLAINT:
Detailed warranty info is not abundantly available until you purchase
this product and get
the owners manual. Fine print in warranty states "Keys may replace
defective parts, or
at the option of Keys, serviceable used parts". PLEASE GIVE CAREFUL
CONSIDERATION
WHEN PURCHASING ANY TREADMILL.
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